1. Scope of Work & Fees

• The project scope will be determined during our consultation.

• You will receive deliverables upon final invoice payment unless otherwise agreed.

• The quote excludes outsourced services (photography, copywriting, etc.) We can provide these or coordinate with our preferred partners.

• Review the proposal carefully before signing and paying the deposit to ensure it reflects our agreed terms.

• Signing and paying the deposit confirms your acceptance of these terms.

2. Deposits & Payments

• A 50% deposit is required upfront due to the creative nature of our work.

• The final 50% is due upon project completion.

• Final files and ownership rights transfer only after full payment.

• The deposit secures your project in our schedule. Delays may occur if not received.

• Upon deposit receipt, we'll send a confirmation and request project details.

• We prefer EFT payments.

3. Company Information

Michael Viljoen t/a Michael Viljoen Studio
18 Rivers Edge Road, Table View, WC, 7441

Bank Details

Payment to:
Bank: Nedbank
Name: Michael Viljoen Studio
Account: Cheque Account
Account number: 1308405391
Branch code: 198765

4. Ownership & Rights

• All drafts, sketches, and electronic files remain Millhouse's property until full payment.

• Final artwork becomes the client's property only upon full payment.

• We reserve the right to reuse or modify unpaid concepts for other clients or our portfolio.

• Unpaid clients attempting to use our ideas will be subject to legal action.

• We reserve the right to showcase project work in our portfolio.

• If confidentiality is required, please mention it before agreeing to the proposal.

5. Cancellation & Suspension

• Mid-project cancellations are non-refundable, but a partial refund may be considered based on completed work.

• We may offer a full or partial refund if we cannot complete the project due to unforeseen circumstances.

• We reserve the right to suspend projects due to excessive micromanagement, lack of trust, or payment delays.

• Project suspension or termination will not result in refunds.

6. Approval Process

• Signing signifies your acceptance of these terms.

• Email the signed proposal to michael@millhouse.co.za.

• Arrange the first payment to secure your project slot.

• Upon receiving the signed proposal, we will send an invoice and payment receipts.

We appreciate your business and look forward to working with you!